Frequently Asked Questions
Q: Is the setup and tear down time part of my event time?
A: No, we will set up the photo booth before your event begins to make sure the booth is in the right place and is working perfectly. The photo booth will be removed when the rental time has elapsed. If you need additional time we charge $50 per half hour.
Q: How long do I have to wait for the pictures to be printed?
A: Since we use all digital technology we ensure a speedy process. The pictures are usually out to you within 10 seconds of you exiting the photo booth.
Q: What is your reservation policy?
A: A $200 deposit is required to hold your date, with the remaining balance due 30 days prior to the event. However, on request, we will hold your date for 48 hours so that you can make a decision at your own pace.
Q: Do you have any suggestions on how to make sure that we and our guests take full advantage of the photo booth?
A: Based on the event, place the photobooth in a popular area, such as near the bar or dance floor. We would suggest you let your guests know where it is and that it is available at no cost. Easy and creative ways to do this is:
Provide Table Reminders (included in our Wedding Package) at each place setting.
Q: How long does it take for the photos to be posted to your website?
A: 24 to 48 hours
Q: Do you have more than one booth available for my event?
A: Yes, we currently (as of March 2016) have 10 booths available for rental and offer discounts if you would like to have more than one at your event.
Q: How many photos can we take during our event?
A: You receive unlimited access throughout the event and each guest will receive a copy of the photos they are in (ex. if 5 people go in the booth, all 5 will receive a copy of the photo they were in). Our support staff is always available during the event to make sure everything runs smoothly.
Q: Can we decorate the photobooth?
A: Yes, the photobooth is yours to decorate any way that you choose for the event.
Q: Do we need any kind of special hookup or facilities to set-up the photo booth on site?
A: A normal AC power outlet is all that we need, preferably within 40 feet of our setup area.
Q: How much do you charge for idle hours?
A: We charge $35 per hour of idle time. Some customers choose to have the photobooth run for a one hour cocktail hour. Have it idle for an hour during dinner and then have it run for a few more hours during the reception as well.
Q: Does the rental include a photobooth attendant?
A: Yes, a professional attendant will be present during the entire rental period to help your guests operate and enjoy their photobooth experience.
Q: What happens if there is a mechanical problem with the photobooth?
A: Our booths are contractually guaranteed to run 95% of the time. They occasionally need paper and supplies replenished, otherwise they work non-stop. We have NEVER had to cancel an event due to technical problems. We have a backup of every electronic component (Computers, Flashes, Cameras, Printers, Monitors) with us at every event, so in the case that something fails it is a matter of minutes before we are up and running again.
Q: How many people can fit into the photobooth at once?
A: We have had up to 22 people in the photobooth at once. The more the better, which is part of the fun!
Q: Where do you typically set up the photobooth?
A: We generally setup in the main reception area, wherever there is enough space. the photobooth itself is not too large, but we require a table for the scrapbook or memories book and there is usually a line of people eager to jump in the photo booth. We recommend a 12' x 6' area. We work with the DJ to make sure people make it over to get their picture taken.
Q: How does it work?
A: Just choose color, black & white, or sepia on the touchscreen monitor inside the booth and the photo booth will take 4 pictures of you about 8 seconds apart. Within 10 seconds the pictures will be available outside of the photo booth. Following the event, the same photos will be mailed to you on a USB flash drive if included in your package. Check out our page on "How it Works."